MSP vs CSP: Key Considerations When Thinking About Cloud Adoption

Nov 26, 2024

As digital transformation accelerates, many companies are transitioning to cloud environments. However, during the process of setting up new infrastructure, many face unexpected challenges due to unfamiliar interfaces, terminology, and features. In this context, leveraging both CSP and MSP can be a great way to operate the cloud more reliably and efficiently.

In this article, we'll explore what CSP and MSP are, discuss the benefits of using both in tandem, and guide you on how to choose the right cloud services for your business.

Source: Freepik



1. What is CSP?

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Source: Freepik

CSP stands for Cloud Service Provider, referring to companies that offer cloud infrastructure services. A CSP provides computing resources, data storage, network services, and more, allowing businesses to utilize digital resources without the need for physical on-premises servers or data centers.

For example, CSPs like Rakuten Drive offer cost-effective data storage options, while major providers like AWS and Microsoft Azure offer a wide range of features and reliable global infrastructure, making them popular across various industries. CSPs provide scalability and flexibility tailored to a company's needs, helping to reduce IT management burdens and infrastructure maintenance costs. As cloud environments become more widespread, CSPs are expanding to include additional services such as enhanced security, data protection, and performance optimization.

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2. What is MSP?

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Source: Freepik

MSP stands for Managed Service Provider, which refers to a provider that offers services to ensure the stable maintenance and management of a cloud environment. While a CSP provides cloud infrastructure, an MSP offers a range of management services and consulting to help businesses effectively adopt and operate in the cloud. For example, MSPs handle complex tasks such as cloud migration, system maintenance, security enhancement, data backup and recovery, and overall cloud management. This helps businesses improve the efficiency of their cloud operations.

MSPs like NTT Communications and IBM Japan provide cloud management services to both domestic and global businesses, enabling companies to operate in the cloud without the need to build and maintain their own IT resources. MSPs provide the technical support and expertise necessary for cloud operations, allowing businesses to focus on core activities and strategic decision-making.

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3. Why Use Both CSP and MSP Together?

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The reason many businesses use both CSP and MSP together is to reduce the complexity of cloud adoption and operate their systems more efficiently. A CSP provides the foundational cloud infrastructure that allows businesses to access digital resources, while an MSP optimizes and manages this infrastructure, ensuring the cloud environment runs efficiently. Combining both services enables companies to reduce internal IT resources while leveraging professional management services to cut operational costs.

This is especially beneficial for small and medium-sized businesses (SMBs) or companies new to cloud adoption, as an MSP can enhance the stability and security of their cloud environment. The tailored management solutions provided by an MSP help optimize resources from the initial setup phase through to ongoing operations, contributing to improved business performance.

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Want to learn more about CSPs that boost business efficiency? 👉 Discover Rakuten Drive for Businesses



4. 3 methods to choose CSP and MSP

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When adopting cloud services, businesses must carefully evaluate the various features and services offered by CSPs and MSPs. No matter which MSP you choose, it's crucial to select a CSP that provides the foundational cloud infrastructure best suited for your business needs. Below, we’ll explore three key ways to choose the right CSP and MSP for your company.


① Choose Services that Match Your Business Needs

The cloud services required can vary depending on your industry and business goals. Therefore, it's essential to review the services provided by each CSP and MSP to ensure they align with your business requirements. For example, industries like manufacturing or retail, which need to process and analyze large volumes of data quickly, often prioritize high-performance computing and scalable storage capabilities. On the other hand, industries like finance or healthcare, where data protection is critical, need CSPs and MSPs that offer robust security and compliance features.

Because the required cloud resources can vary by industry, comparing the features and advantages of different service providers will help you select the CSP and MSP best suited to your business goals. This is the first step toward a successful cloud adoption.



② Cloud Service Cost Analysis

CSPs and MSPs typically have different pricing models, so it's important to analyze the cost structure of each service and make a choice that fits your budget. CSPs usually charge based on usage — meaning that as data storage or processing volume increases, additional fees may apply. In contrast, MSPs often charge a fixed cost for service packages, though there may be additional charges for supplementary services.

Understanding the cost structures of both CSPs and MSPs and comparing them will help you find the optimal combination for your business. It's particularly important to consider long-term costs, such as potential additional fees or fixed costs, and choose cloud services that align with your financial plan.

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③ Verify Data Security and Regulatory Compliance

If your company operates in a regulated industry, it's crucial to review the security features and regulatory compliance of the CSP and MSP you're considering. For example, in the healthcare industry, patient data must be securely protected in accordance with regulations like HIPAA, while the financial sector requires stringent security standards to protect sensitive customer information. Failing to meet these regulations could lead to legal risks, so choosing a CSP and MSP with relevant certifications and regulatory compliance guarantees is essential.

CSPs and MSPs offer various security features to protect data. These may include data encryption, access control, and regular security audits to meet regulatory requirements. By selecting a CSP and MSP that provide the necessary security features, businesses can build a safe and trustworthy cloud environment that complies with industry regulations.

*HIPAA stands for the Health Insurance Portability and Accountability Act, which mandates the secure storage and management of patient health data to prevent unauthorized sharing or misuse.



5. Looking for a Cost-Effective CSP?

As we've discussed, when choosing a CSP and MSP, it's crucial to carefully evaluate your business needs, budget, and security requirements. If you've decided to adopt cloud services without an MSP, it's important to focus on finding a CSP that offers both cost efficiency and reliable data security.

If you're looking for a CSP that meets these criteria, Rakuten Drive could be the perfect choice. Rakuten Drive’s cloud storage offers customized pricing plans and robust security features, providing both cost-effectiveness and safety for your business.


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Rakuten Drive offers customized pricing plans tailored to each business's needs, providing cost-effective cloud infrastructure. Depending on the size of the business and cloud storage usage, companies can choose from various options to minimize unnecessary resource waste. These flexible pricing plans not only reduce the initial burden of cloud adoption but also allow businesses to scale or adjust their cloud environment in line with their budget, offering long-term cost-saving benefits.


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Rakuten Drive also provides a robust security solution to keep your business-critical data safe. With strategically placed servers around the world and strong security measures in place, it strengthens defenses against external threats. Additionally, data backup and restoration, as well as file version management, are made easy, allowing businesses to quickly recover data from any point in time. In this way, Rakuten Drive offers a reliable IT environment, enabling businesses to confidently leverage the cloud.

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We’ve explored what CSPs and MSPs are, as well as three key ways to choose the right service for your business. As cloud adoption becomes increasingly important to meet your business goals, budget, and unique needs, Rakuten Drive offers the perfect CSP solution with its customized pricing plans and strong security features, ensuring a stable cloud environment. If you're considering cloud adoption to maximize business efficiency, click the link below to try Rakuten Drive for business for free!

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